Example: Interview Protocol--Content Use and Reuse

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Training Commons Use and Reuse Interview Protocol

The interview protocol below was developed for the Mission 2007 Training Commons project. The project sought to create open and free training modules to be used in the training of managers of community technology centres across India. The users of the modules were the trainers, and they were interviewed to understand how they perceived the quality and accessibility of the modules, and how they reused, or modified them to meet their local training needs.


1. To begin the interview, please tell me about how you became involved in the Mission 2007 project, and your specific role in it.

2. What kind of training do you generally provide? Do you use any structured curricula for that? Please explain.

3. When you first tested the module(s), what was your impression of them and how you might apply them in your work? [Prompt for: Did you find any major difference between the modules and the training materials that you generally use?]

4. What, according to you, were the plus points of the modules?

5. Were there areas that needed development within the modules? Did you share it with the training team? Do you know if your feedback was incorporated into modules?

6. Were you engaged in developing and improving the modules on a regular basis? If so, what was your role? Please explain.

7. Please tell me about how you have used these modules in your work, to train others. [Prompt for pluses and minuses]

a. What was your experience with using the modules?
b. Were they easily adaptable to your local needs?
c. How do you think the managers perceived the content?

Contents

OER Case Study Framework

Why Do a Case Study?

Overview of the Framework Components

1. Determine Your Burning Case Study Questions

2. Develop Ways to Collect Your Case Study Data

Scan the External Environment
Take Inventory of Internal Expertise
Exercise: Identify Data Collection Tools
Practical Guide: Write Survey and Interview Questions
Example: Survey Protocols--Use and User Engagement
Example: Survey Protocol--Volunteer Recruitment and Engagement
Example: Interview Protocol--Content Authoring
Example: Interview Protocol--The Concept of Open
Example: Interview Protocol--Content Use and Reuse
Example: Interview Protocol--Funding Model Sustainability
Example: Log File Analysis Template

3. Collect Data to Answer Your Case Study Questions

4. Work with Your Data to Develop Insights

5. Integrate Case Study Insights into Practice

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